June 13, 2024

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Misplaced baggage takes journey world wide whereas proprietor waits for it in Calgary

Misplaced baggage takes journey world wide whereas proprietor waits for it in Calgary

An American traveller is becoming a member of the rising refrain of Canadians complaining in regards to the quantity of misplaced baggage by airways, particularly after his went on journey internationally.

Misplaced baggage takes journey world wide whereas proprietor waits for it in Calgary

Garrett Wright flew to Calgary from Raleigh, N.C., on Feb. 6 to go to his girlfriend, who lives right here. He mentioned he flew United Airways after which Air Canada, which have a code-sharing settlement.

He anticipated to search out his bag when he arrived at Calgary Worldwide Airport, nevertheless it was nowhere to be discovered. He then sought out Air Canada to search out out the place it was.

“They have been going to ship my bag the subsequent day. That’s what they advised me,” he mentioned.

Wright mentioned he was given a reference quantity, a telephone quantity and an internet site to trace his bag down. When he did, he mentioned it was fairly the shock.

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“It had Milan, after which it additionally had Frankfurt within the location of my bag,” he added incredulously. “In order that’s once I began to telephone them and it was certainly one of many calls to them.”

World Information requested if he had any thought how the bag ended up in Italy and Germany when that was clearly not the vacation spot, however he mentioned he didn’t know.

“No clue. Simply my bag,” he mentioned. “Not me, sadly.”


American customer lastly receives misplaced bag.


Tomasia DaSilva

World Information contacted Air Canada, which confirmed Wright’s bag did go to Europe.

“It seems the bag was despatched to Europe by United (Airways) in error,” an airline consultant mentioned.

“The bag tag subsequently turned indifferent when it was being despatched again to Canada. The bag was then manually discovered, dealt with and processed.”

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Learn extra:

Air Canada buyer lastly receives baggage after AirTag tracks worldwide journey

Wright lastly acquired the bag 12 days after he arrived. He advised World Information that was significantly difficult, contemplating he had not packed for “Alberta climate”.

“I’m from Los Angeles,” he identified. “I’m from a a lot hotter local weather than this, so I packed accordingly. I packed a toque, some board shorts, some flip-flops and a few t-shirts.”

Wright mentioned that pressured him to go spend cash on necessities as a substitute of “enjoyable” issues throughout his journey. So as to add “harm to insult”, he mentioned when the bag lastly arrived it was broken and a few of his gadgets have been lacking and moist.

Air Canada advised World Information it has compensated Wright primarily based on the receipts he’s submitted up to now. It added it’ll finalize compensation as soon as it receives the ultimate documentation.

“I’ve by no means felt like a can kicked down the street like I’ve coping with them,” he mentioned in regards to the airline. “Actually, I simply need them to make this proper.”

Learn extra:

Saskatchewan lady embarks on lengthy journey to Calgary to search out misplaced baggage

Many Canadian airways have been known as on just lately to “make it proper”.

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World Information just lately reported on WestJet passenger Michelle Linklater. The Saskatchewan mother drove to Calgary on the finish of January to search for her baggage that went lacking on a Christmas flight to Mexico.

Linklater mentioned her baggage have nonetheless not been situated — greater than 70 days later.

She mentioned WestJet has since given her a $450 credit score in the direction of her subsequent flight in addition to a room improve. Nevertheless, she added she doesn’t really feel comfy flying simply but, so she packed up her daughters — together with one with particular wants — and drove all the way down to Disneyland for a trip.

“That is so definitely worth the 48-hour drive,” she advised World Information. “It shouldn’t should be this fashion, however I’m not satisfied WestJet had the issues mounted.”


Michelle Linklater with daughters in Disneyland.


Courtesy: Michelle Linklater

Wright mentioned he has no selection however to return house to the U.S., he simply wished the journey hadn’t performed out this fashion.

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On the very least, he mentioned he wished he had been the bag.

“Once I noticed that on their tracer report I used to be like, ‘Why couldn’t they’ve accomplished that with me?’” he mentioned. “‘Simply screw me up and preserve the bag.’”

&copy 2023 World Information, a division of Corus Leisure Inc.